Pay As You Go Electricity Meter Not Working

If that doesn t work or you think your key is damaged you might need to get a replacement fill out this form.

Pay as you go electricity meter not working. With a smart pay as you go meter and smart energy tracker you can easily view and manage your energy usage. If you have to switch to a prepayment meter because you re in debt to your energy supplier you will pay off your debt bit by bit at the same time as you pay for the gas and electricity you use. If you or someone you care for is having trouble paying for their gas or electricity get in touch as soon as you can so that we can help you. What this means nothing to worry about.

It s quick and easy to do and you can do it at any post office paypoint or payzone. This debt hasn t been fully paid off and you are now leaving us. We can usually get a replacement to you within five working days. What you need to do.

If the machine at your usual top up outlet isn t working you can find another payzone paypoint or post office outlet. What you need to do make sure you are using the right card if you are then please contact us. See the exact cost of the gas and electricity you re using in pounds and pence and in real time. Top up gas and electric credit online anytime there s no need to go to the shops unless you want to.

If your meter runs out of credit you ll be without gas or electricity so try to remember to top up regularly. Just call us on our pay as you go enquiries line. There might be a fault with your meter if. If you had a faulty old meter or did not submit meter readings and got estimated bills you may find that your payments change.

You use a prepayment key to top up an electricity prepayment meter with credit. If your meter isn t working if your pay as you go meter is damaged we can send someone out to make sure you and your property are safe. This gives you control over your energy spend meaning you don t have to worry about unexpected energy bills. The card isn t accepted by your meter.

Dirty or damaged key give the contacts on your electricity key a clean with a dry toothbrush or cloth. You can have a debt on your account even though you pay for your energy as you go because. And a prepayment card to top up a gas prepayment meter. Your pay as you go meter shows an error message.

A change in lifestyle using new appliances or having an extra person living in the house could also increase your energy use. Your electricity meter is leaking. If your meter was faulty an energy company can charge you retrospectively for the previous year if you have paid too little. A prepayment meter allows you to pay for your energy before you use it.

This line is open monday to friday 9am to 5pm for general enquiries and 24 hours a day seven days a week for emergencies. Please be aware that a higher bill doesn t always mean your meter is faulty.